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Privacy Policy

Last updated: November 2025

1. Who We Are

Swim Evolution (“we,” “our,” or “us”) provides private 1 to1 swimming lessons in Romford, Essex.
We take your privacy seriously and only collect the information we need to manage your lessons and enquiries.

Business name: Swim Evolution
Email: swimevolutionltd@gmail.com
Address: Chudleigh Road, Romford, RM3 9AU

2. Information We Collect

We collect personal information when you:

  • Submit an enquiry form through our website.

  • Contact us by email or phone.

  • Book lessons or request updates about new courses.

This may include:

  • Your name

  • Email address

  • Phone number

  • Your child’s name and age (for lesson placement)

We only collect information that’s relevant to providing swimming lessons and managing communication with you.

3. How We Use Your Information

We use your details to:

  • Respond to enquiries and manage bookings.

  • Send lesson reminders and updates.

  • Notify you when new spaces or courses become available.

  • Keep basic records for business and tax purposes.

We do not sell or share your information with other companies for marketing.

4. How We Store and Protect Your Data

Your personal data is stored securely through:

  • Our website provider (Wix)

  • Our customer management system (GoHighLevel)

  • Our business email account

These platforms comply with UK data protection laws and use encryption to protect your data.
We only keep your information as long as necessary to provide our services or meet legal requirements.

5. Communications and Marketing

We may use your email or phone number to send you updates about:

  • Lesson reminders

  • Course renewals

  • Available spaces or schedule changes

You can ask to stop receiving these messages at any time by replying STOP or contacting us directly at swimevolutionltd@gmail.com.

We do not send unrelated marketing emails or texts.

6. Sharing Your Information

We only share your information with:

  • Service providers who help us run our business (e.g. Wix, GoHighLevel, or email hosting).

These companies process data on our behalf under strict confidentiality and security standards.

We never sell or share your personal information with third parties for marketing or unrelated services.

7. Your Rights

You have the right to:

  • Ask for a copy of the personal data we hold about you.

  • Request corrections to any inaccurate information.

  • Ask us to delete your data when it’s no longer needed.

  • Withdraw consent for communication at any time.

To make a request, contact us at swimevolutionltd@gmail.com.

If you’re not satisfied with how we handle your data, you can raise a concern with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Cookies and Website Tracking

Our website (hosted on Wix) may use cookies or analytics tools to help improve performance and understand how visitors use the site.
These do not collect personal details unless you choose to submit them through a form.
You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in how we operate or comply with UK data protection laws.
Any updates will appear on this page with a new “Last updated” date.

10. Contact Us

If you have any questions about this policy or how we handle your data, please contact:
Swim Evolution
Email: swimevolutionltd@gmail.com
Address: Chudleigh Road, Romford, RM3 9AU

 

 

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